Morrison & Foerster Makes The Most Out Of E-Mail
Law firm Morrison & Foerster takes e-mail seriously. A core part of its business operations is to ensure that all client-related messages are accurately recorded. To that end, Morrison integrated a records management system, called MailMaster, into its Outlook e-mail system. With MailMaster, messages put into an Outlook folder are automatically copied into the firm’s records management system. MailMaster solved a risk management problem and also put Morrison in compliance with records management policies and expectations. MailMaster has automatically filed more than 5 million messages, bringing a notable reduction in requests for manual assistance in correspondence gathering and retrieval.